About FileDen

What is FileDen?

FileDen is a free online file hosting and online back up service that has been providing free and premium file hosting plans for more than 10 years. In that time, we have served more than two million users and host more than 14 million files in our private datacenter. We have been providing a quality service since 2006 and have recently moved to a scalable, cloud based infrastructure with a 99.99% uptime backed by the DigitalOcean SLA. Your files can be accessed worldwide, anytime and anywhere on all of your devices. All FileDen users are allowed to hotlink without annoying download pages or long wait times that come with other free file hosts.

Service Model

FileDen provides a freemium service model. Users can pick either the basic account that is free, allows hotlinking, 1 gigabyte of personal storage space, 100 megabyte maximum uploaded file size, 5 gigabytes of monthly data allowance (bandwidth), and much more. Premium accounts not only have premium support through Twitter, Facebook, and ticketing system, but also 15 gigabytes of personal storage space, 1 gigabyte maximum uploaded file size limit, and up to 150 gigabytes of monthly data allowance (bandwidth).

Download Speeds

During peak times, in particular in the evenings in the United States, thousands of people at once are downloading files from FileDen which can result in some slow downs for free users. We try hard to keep things running smoothly during such times and if you need guaranteed fast downloads 24/7 we recommend you upgrade to one of our premium plans. Premium users access the site through different servers and will notice no drop in performance during peak times.

What is Bandwidth?

Bandwidth is a measure of the amount of data being moved in and out of your FileDen account. For example, if you have a file that is 5 megabytes and 100 people download it daily for a month, you would use 500 megabytes of bandwidth per day, or, effectively, 15 gigabytes per month.

Bandwidth Usage

Bandwidth is allocated at the first of every month. If you feel like your bandwidth is being up faster than you had intended, it could be due to a number of reasons. If you think your bandwidth is being used faster than expected, the first thing to try is to rename your files or move them into a new folder which subsequently changes the links. Some spiders that crawl the internet can find your files on websites you post them on resulting in far more bandwidth being used than expected. Remember, if you need more bandwidth, you can always upgrade to one of our premium plans.

Dedicated Storage Pods

For users who are looking for more than what our basic and premium accounts provide, we provide dedicated storage pods. Dedicated storage pods have a capacity of 8 terabytes per pod and can be physically accessed in the FileDen datacenter in Los Angeles, California. Physical access is provided at no charge for users with 5 or more dedicated storage pods. Pods start from $249 per month per pod and are discounted in bulk.